Tag Archives: food and beverages

Beverages, Food, Food & Beverage, Marketing, Online, Services

SeamlessWeb Users Can Now Browse and Order from Local Restaurants Via Mobile Phones

SeamlessWeb, the nation’s leading online food ordering service, today announced the launch of its mobile Web site and iPhone Web App. The SeamlessWeb mobile site, available on any Web-enabled mobile device at www.seamlessweb.com, allows SeamlessWeb’s hundreds of thousands of hungry users to view menus and order meals from more than 3,500 restaurants in over 22 cities. The site was developed in response to high demand from SeamlessWeb customers for the ability to order food on-the-go.

Users can now log into existing accounts or create a new account from their mobile device and take advantage of the same features and functionality as the original Web site, including:

• Viewing up-to-date menus from 3,500+ restaurants in 22 cities
• Finding and sort through restaurants that deliver to your address
• Paying and tip by credit card
• Re-ordering favorite meals in just two clicks

“The ability to order food on mobile phones allows our customers to take advantage of the convenience of ordering food through SeamlessWeb whenever hunger strikes,” said Jason Finger, co-founder and CEO of SeamlessWeb. “Customers now have the ability to use our site wherever they are, breaking the barrier for those without access to a computer and further saving time from traditional food ordering methods.”

Users can also access the mobile site from any desktop or PC by visiting www.seamlessweb2go.com. SeamlessWeb’s mobile site is powered by Usablenet, a mobile partner for other leading brands, including American Airlines, Amtrak, Limited Brands, Marriott Hotels, Nissan and Pfizer.

About SeamlessWeb
SeamlessWeb is a comprehensive, web-based food ordering system that links companies and individuals with local restaurants, caterers and onsite dining providers. SeamlessWeb was founded in 1999 with the mission of providing companies, customers, and restaurants with an efficient and cost-effective method of purchasing and accounting for food. Since then, SeamlessWeb has become the industry leader in online food ordering, processing almost 1.5 million orders per month, and now services over 3,500 clients, 3,000 restaurant partners and over 500,000 individual users in cities throughout the U.S. and London.

About Usablenet
Usablenet’s unique mobile Web platform provides leading brands with a new channel to extend marketing, commerce and client service efforts to their customers. It offers companies a fully managed service called Usablenet Mobile that translates all existing Web site functionality to a full-featured mobile interface. The solution requires no IT or Web resources on the client side, works on all Web-enabled mobile devices worldwide and can be implemented in six weeks. Usablenet customers include American Airlines, Amtrak, Limited Brands, Marriott Hotels, Nissan and Pfizer. Founded in 2000, Usablenet is a private company headquartered in New York City with offices in Italy. For more information, visit www.usablenet.com

Via EPR Network
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Beverage, Drinks, Farm, Flavors, Food, Food & Beverage, Fruits & Veggies, Health Food, Sweets

Customers Willing To Wait For Their Orders While Gourmet Food Company Struggles To Find Working Capital

Eight years ago Susan Knapp began making Cinnamon Pear Jelly in her kitchen as a holiday treat. When she realized there was a demand for her healthy and delicious pear creations, she left her lucrative executive position to focus on building her own gourmet food company.

Knapp launched Aunt Sue’s in 1998 with four products, each one winning top awards at the Lake County and California State Fairs. As the company gained momentum, Knapp changed the name to A Perfect Pear from Napa Valley and introduced 15 new products. Now, major wholesale customers include Whole Foods, Bristol Farms, Disney, Luxor Hotel & Casino, and the United States Navy, in addition to hundreds of boutique retailers, wineries, restaurants, and caterers across the nation.

Knapp’s commitment to make healthy products that taste delicious, look beautiful, and are friendly to the environment has propelled her company to the brink of the big leagues. And yet, the business is struggling. “Our problem has never been sales,” Knapp says. “Our biggest challenge is undercapitalization.”

With product rapidly flying off the shelves, Knapp finds herself in a unique position: over $100,000 in pending holiday backorders and not enough cash in reserves to manufacture. The rising costs of raw goods and the current credit crunch had brought a rapid halt to production, and yet, the customers are willing to wait.

“Everyday I get calls from customers who tell me they can no longer find our products,” says customer service rep Kat Patterson. “I have to tell them that we are sold out and unfortunately, we don’t know when we will be able to make more. They always tell me they’ll wait. They love our products and don’t care how long it takes. But I know people are anxious to place their holiday orders.”

“Each time I go to production I am making more product, which is great!” Knapp says. “But that also means I always need more money to keep up with growing demand.”

With SBA and bank loans halted, Knapp is now seeking funding from private parties. In this economic crisis, we’re thinking outside of the box and we’re getting pretty creative.”

Knapp currently needs $200,000 to fill backorders and put inventory on the shelves for the busy holiday season. She could save money by using less expensive ingredients and materials, but refuses to cut corners on quality. “Our commitment is to make healthy, delicious products with all-natural, mostly organic and mostly local ingredients. Our customers expect that and are willing to wait. They know we’ll be back.”

Via EPR Network
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